Refund & Policy

Return & Refund Policy – MSK Essentials

At MSK Essential, your satisfaction is our top priority. We aim to ensure every product you receive is 100% authentic, fresh, and in perfect condition. However, if you’re not fully satisfied with your purchase, please review our return and refund guidelines below.

You can find more details on our website: https://msk.it.com/

🔁 Return Eligibility

To be eligible for a return or exchange, please ensure:

  • The item is unused, unopened, and in its original packaging

  • A return request is made within 3 days of delivery

  • You have proof of purchase (order number or invoice)

  • The item was damaged, defective, or incorrectly sent

❌ Non-Returnable Items

Due to hygiene and safety concerns, the following items cannot be returned or exchanged:

  • Opened or used products

  • Makeup brushes or tools

  • Fragrances with broken seals

  • Skincare or cosmetics with tampered packaging

  • Clearance or sale items

📸 Damaged or Incorrect Items

If you receive a damaged or incorrect item:

  1. Take clear photos of the product and packaging

  2. Contact us within 24–48 hours of receiving the parcel

  3. Send the details via:

We’ll review your case and offer a replacement, refund, or store credit, depending on the situation.

For more information, please visit our website:
🌐 https://msk.it.com/